Imanuwali Yokulandela i-POPIA
| Inhlangano Ephendulayo | Toothless Holdings (Pty) Ltd |
|---|---|
| Ukubhalisa | 2026/191148/07 |
| Ikheli | 48 Seekoei Street, Pyramid, Pretoria, 0120 |
| I-imeyili | markplain@toothlessholdings.co.za |
| Umfaki Wolwazi | Sanet Dreyer — info@markplain.co.za |
1. Isingeniso Nenhloso
Le manuwali yenziwe ngu-Toothless Holdings (Pty) Ltd, umnikazi obhalisiwe nomshayeli we-Markplain, ngokuhambisana neSigaba 51 soMthetho Wokukhuthaza Ukufinyelela Kulwazi 2 ka-2000 (PAIA) nangokuhambisana noMthetho Wokuvikelwa Kolwazi Lomuntu 4 ka-2013 (POPIA).
Inhloso yale manuwali ukuchaza indlela u-Toothless Holdings, ngenkundla ye-Markplain, aqoqa ngayo, asebenzise, agcine, futhi avikele ulwazi lomuntu siqu, futhi avezi amalungelo abantu odatha.
2. Umfaki Wolwazi
Ngokweqondene neSigaba 55 sePOPIA, i-Markplain isiqoke uMfaki Wolwazi onomthwalo wokuqinisekisa ukuhambisana ne-POPIA.
| Umfaki Wolwazi | Uzoqokwa ngokusemthethweni futhi abhaliswe kuMlawuli Wolwazi |
|---|---|
| Iphini-IO | Christo Dreyer |
| I-imeyili | markplain@toothlessholdings.co.za |
| Ikheli | 48 Seekoei Street, Pyramid, Pretoria, 0120 |
3. Ulwazi Olucutshungulwa Yi-Markplain
3.1 Izigaba Zabantu Bedatha
| Abasebenzisi Benkundla | Bonke abantu ababhalisiwe abasebenzisa i-Markplain |
|---|---|
| Abathengisi | Amabhizinisi nabahwebi ababesebenzisa isitolo somthengisi se-Markplain |
| Abasebenzi | Abasebenzi nabakhandi be-Markplain |
| Abahlinzeki | Abahlinzeki bezinsiza nabadayisi babanye |
3.2 Izigaba Zolwazi Lomuntu Siqu
| Ulwazi lobunikazi | Igama, isibongo, inombolo ye-ID yase-SA (Izinga Legolide, ngemvume) |
|---|---|
| Imininingwane yokuxhumana | Ikheli le-imeyili, inombolo yefoni, ikheli lendawo |
| Ulwazi lwe-akhawunti | Igama lomsebenzisi, izinga lokuqinisekiswa, umlando we-akhawunti |
| Ulwazi lwezimali | Izinkomba zesangaqo sokukhokha (akudatha ekhulu yamakhadi — ayikaze igcinwe) |
| Ukuxhumana | Imilayezo efihliwe yenkundla, ukuxhumana kosizo |
| Idatha yobuchwepheshe | I-IP adilesi, uhlobo lwedivayisi, isiphequluli, amakhukhi |
| Idatha yokuziphatha | Umlando wokusesha, ukubukwa kwezinhlu, amaphethini okukhipha |
4. Imibandela Yokucubungula Esemthethweni (POPIA Sigaba 9–25)
4.1 Ukuphendula
I-Markplain, njengenhlangano ephendulayo, ithatha umthwalo wonke wolwazi lomuntu siqu olusekugcineni kwayo futhi iqinisekisa ukuthi ukucubungula kuhambisana ne-POPIA ngazo zonke izikhathi.
4.2 Ukunciphisa Ukucubungula
Ulwazi lomuntu siqu luqoqwa kuphela ngezinhloso ezithile, ezicashunwe ngokucacile, nezisemthethweni.
4.3 Ukucaciswa Kwenhloso
Izinhloso zokucubungula zihleliwe enqubomgomweni yethu yobumfihlo nakule manuwali. Abantu bedatha bayaziswa ngalezi zinhloso lapho beqoqwa.
4.4 Ukunciphisa Ukucubungula Okuqhubekayo
Ulwazi lomuntu siqu alucutshungulwa ngenhloso engehlukile naleyo eluqoqelwe yona, ngaphandle kokuthi: umuntu odatha avume ukucubungulwa okuqhubekayo; noma ukucubungula okuqhubekayo kuhambisana nenhloso yokuqala.
4.5 Ikhwalithi Yolwazi
I-Markplain ithatha izinyathelo ezifanele ukuqinisekisa ukuthi ulwazi lomuntu siqu luphelele, lunembile, futhi alukhohlisi.
4.6 Ukuvuleka
I-Markplain igcina ubunzulu mayelana nemisebenzi yayo yokucubungula idatha ngale manuwali nenqubomgomo yethu yobumfihlo.
4.7 Izivikelo Zokuvikeleka
- Yonke idatha edluliswa ngeHTTPS (TLS 1.2 noma okungenhla)
- Idatha ebucayi ifihliwe lapho ihambele isebenzisa i-AES-256
- Imilayezo yenkundla ifihliwe ku-database
- Ukulawula ukufinyelela: ukufinyelela kwabasebenzi kwidatha yomuntu siqu kukhawulelwe kulokho okudingekayo
- Ukuhlolwa kokuvikeleka njalo nokuhlola ukuba sengozini
- Uhlelo lokuphendula esimweni esiphuthumayo: ukwephula idatha kubikwa kuMlawuli Wolwazi phakathi kwamahora angu-72
- Ukuqeqeshwa kwabasebenzi nge-POPIA nokuphathwa kwedatha
- Yonke idatha igcinwa kuma-server aseNingizimu Afrika
4.8 Ukuhlanganyela Komuntu Wedatha
I-Markplain ihlonipha amalungelo abantu bedatha futhi inikeza izindlela zokusebenzisa lawo malungelo.
5. Ukwabelana Ngedatha Nabantu Besithathu
| PayFast (Pty) Ltd | Ukucubungula izinkokhelo |
|---|---|
| Ozow (Pty) Ltd | Ukucubungula izinkokhelo |
| Firebase / Google LLC | Ukulethwa kwezaziso ezishikilelwayo |
| Africa's Talking | I-SMS OTP nezaziso ze-WhatsApp Business |
| Meilisearch SAS | Ukwakha izinkomba zokusesha |
| Toothless Domains | Ukuhlonipha kwedomain ne-imeyili |
| Let's Encrypt / ISRG | Ukuhlinzeka ngesitifiketi se-SSL |
6. Amalungelo Abantu Bedatha
6.1 Ilungelo Lokufinyelela (Sigaba 23)
Abantu bedatha bangacela ukufinyelela ulwazi lomuntu siqu olugcinwa yi-Markplain ngabo. Izicelo kumele zenziwe ngokubhala kuMfaki Wolwazi. I-Markplain izophendula phakathi kwezinsuku ezingu-30.
6.2 Ilungelo Lokulungiswa Noma Lokususwa (Sigaba 24)
Abantu bedatha bangacela ukulungiswa kolwazi lomuntu siqu olungaqondile noma ukususwa kolwazi olungasadingeki.
6.3 Ilungelo Lokuphikisa (Sigaba 11(3))
Abantu bedatha bangaphikisa ukucutshungulwa kolwazi lwabo ngezinhloso zokukhangisa ngokuqondile.
6.4 Ilungelo Lokufaka Isikhalo
| Information Regulator SA | www.inforeg.org.za |
|---|---|
| I-imeyili | inforeg@justice.gov.za |
| Ifoni | +27 (0)12 406 4818 |
7. Indlela Yokusebenzisa Amalungelo Akho
| Indlela 1 — I-imeyili | markplain@toothlessholdings.co.za |
|---|---|
| Indlela 2 — Inkundla | Akhawunti → Izilungiselelo → Ubumfihlo → Isicelo Sedatha |
| Indlela 3 — Iposi | Toothless Holdings (Pty) Ltd, 48 Seekoei Street, Pyramid, Pretoria, 0120 |
8. Ukugcina Nokushabalala Kolwazi
| Idatha ye-akhawunti | Igcinwe kuze i-akhawunti ivaliwe + 5 iminyaka |
|---|---|
| Amarekhodi okuthengiselana | 7 iminyaka kusukela osukwini lokuthengiselana (SARS) |
| Amarekhodi okuxhumana | 3 iminyaka |
| Idatha yobuchwepheshe | 12 izinyanga |
| Izintshisekelo zokukhangisa | Kuze kube ukuphuma + unyaka 1 |
| Amadokhumenti okuqinisekisa | Isikhathi se-akhawunti + 5 iminyaka |
| Amarekhodi okuphikisana | 5 iminyaka |
9. Ukudluliselwa Phesheya
I-Markplain igcina yonke idatha kuma-server aseNingizimu Afrika. Abahlinzeki bezinye bangase bacubungule idatha ngaphandle kwaseNingizimu Afrika ngaphansi kwezivikelo ezifanele.
10. Ulwazi Lomuntu Siqu Olukhethekile
I-Markplain ayiqoqi ngamabomu ulwazi olukhethekile lomuntu siqu (njengezinkolelo zenkolo, izombusazwe, ubuhlanga, ezempilo, ubulili).
11. Ulwazi Lomuntu Siqu Lwezingane
I-Markplain ayiqoqi ngamabomu ulwazi lomuntu siqu kubantu abangaphansi kweminyaka engu-18.
12. Amakhukhi Nokuthatha Izinqumo Ngokuzenzakalelayo
I-Markplain ayithathi izinqumo ngokuzenzakalelayo eziveza imiphumela yomthetho kubantu bedatha ngaphandle kokubuyekezwa kwabantu.
13. Inqubo Yokwazisa Ukwephuka
- Ukwephuka kuyabonakala futhi kwakhwa ngokushesha
- UMfaki Wolwazi waziswa phakathi kwamahora angu-24
- Ukwephuka kuyahlolwa
- UMlawuli Wolwazi waziswa phakathi kwamahora angu-72
- Abantu bedatha abathintekile baziswa ngokushesha
14. Ukubuyekezwa Kwale Manuwali
Le manuwali izobuyekezwa minyaka yonke noma lapho kunoshintsho olukhulu emisebenzini ye-Markplain yokucubungula idatha.
15. Ukuxhumana
| Inkampani | Toothless Holdings (Pty) Ltd |
|---|---|
| UMfaki Wolwazi | info@markplain.co.za |
| Ikheli | 48 Seekoei Street, Pyramid, Pretoria, 0120 |